Privacy Policy
At Tiwahost, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website (tiwahost.com) and our services (including domain registration, web hosting, business email, website design, website maintenance, SEO, and digital marketing).
1. Information We Collect
We may collect the following information when you use our services:
Personal Information: Name, email address, phone number, billing address, and payment details.
Account Information: Login credentials, support tickets, and communication history.
Domain & Hosting Data: Domain names registered, hosting usage (e.g., storage, bandwidth).
Technical Information: IP address, browser type, device information, cookies, and usage logs.
Business Information: Details you provide for website design, SEO, or marketing services.
2. How We Use Your Information
We use your data to:
Provide and manage hosting, domain, and related services.
Process payments and deliver invoices.
Respond to inquiries and provide customer support.
Improve our website, services, and user experience.
Send important updates, service notifications, and promotional offers (optional).
Protect against fraud, unauthorized access, or abuse of our services.
3. How We Share Your Information
We do not sell your personal data. However, we may share your information with:
Service Providers: Domain registries, SSL providers, payment processors, or technical support partners.
Legal Requirements: If required by law, regulation, or government authority.
Business Transfers: In case of a merger, acquisition, or restructuring.
4. Cookies & Tracking
Our website uses cookies to:
Enhance site performance and personalization.
Analyze site traffic and user behavior.
Support secure login and checkout processes.
You can control cookies through your browser settings, but disabling them may affect site functionality.
5. Data Security
We implement industry-standard security measures (SSL encryption, firewalls, and access controls) to protect your data. However, no online service is 100% secure, and you share information at your own risk.
6. Data Retention
We keep your personal information only as long as necessary to:
Provide our services.
Comply with legal obligations.
Resolve disputes and enforce agreements.
7. Your Rights
Depending on your location, you may have the right to:
Access and request a copy of your personal data.
Correct or update inaccurate information.
Request deletion of your data (where applicable).
Opt-out of promotional emails at any time.
To exercise these rights, contact us at info@tiwahost.com.
8. Third-Party Links
Our website may include links to third-party services. We are not responsible for the privacy practices of these external sites.
9. Children’s Privacy
Our services are intended for individuals 18 years and older. We do not knowingly collect information from children.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new Effective Date.
11. Contact Us
If you have questions about this Privacy Policy or how your data is handled, contact us:
📧 Email: info@tiwahost.com
🌍 Website: https://tiwahost.com